K-Connect 360
K-Connect 360
Remote Support Portal
Great performance starts with great service
Komori International Europe
KOMORI - Count on Us

Start a Remote Support session

Complete the five simple steps below to connect with the correct Komori service team.

1 Select Service Region 2 Enter Company Name 3 Enter Machine Type 4 Enter Serial Number 5 Start K-Connect 360
Before you connect: Close any confidential information not required for support. Only begin the session when an authorised person is available to approve access.

Important Messages

Please open the session link provided by BeyondTrust and follow the on-screen instructions. Before connecting, close any confidential information that is not required for the support request and ensure that an authorised person is available to approve the session.

Session Key Show Session Key Help Window

Issue Submission Show Issue Submission Help Window

Required field
Already have a session key?

Enter the key supplied by your Komori engineer.

Komori Connected Automation
Immediate support

Komori Europe provides a central service and troubleshooting hotline:

+31 88 177 0700
https://www.komori.eu/
Komori Lithrone GX/G advance EX Edition printing press